Cristiano Alves

Sr. Information Technology Sales Professional

Email Me

Download .pdf Resume

Connect via   linkedin.gif

 

Multilingual Sr. Technology Sales Professional with experience in IT Security, Compliance, Managed and Professional Services and Data Solutions with proven ability to sell to enterprise named accounts as well as through channel VARs, LARs and Distributors in the SMB space. Can achieve results independently or collaboratively as part of a team. .

 

 

SUMMARY OF QUALIFICATIONS

 

ü   IT Security Solutions

ü  Portuguese, Spanish

ü  Identity & Access Mgt

ü  Risk & Compliance

ü  Salesforce, Webex

ü  AE, AM, ISR, Specialist

ü  Target CxO, VP, Director

ü  Account Management

ü  Professional Security Services

ü  Managed Security Services

ü  Data Solutions

ü  Consultative Sales

 

æ  Proven ability to uncover needs demonstrating value of the appropriate fit from solutions portfolio.

æ  Prospecting generally to C-Level, VP and Director level audience.

æ  Sales and account management of enterprise named accounts related to Security Solutions, Governance, Managed and Professional Services as well as Storage Management software sales such as NetBackup and Storage Foundation.

æ  Work closely with and support top VARs and channel partners.

æ  Daily activities including forecasting, financial adjustments, account planning, white space mapping, business plan presentations, and product training.

æ  Substantial skills working in a team model including field sales, SE's, other sales specialists and partners

æ  Easily grow revenues by up-selling managed security services, professional services and training to nearly every opportunity closed.

æ  Managed pipeline constantly above 5X of assigned quota.

æ  Multiple Awards included top revenue producer, top managed revenue increase, top closer, top teamwork, along with accolades from peers and customers.

æ  Working knowledge of sales automation technologies such as Webex, LiveMeeting, salesforce.com (SFDC), Business Objects, Oracle, Titan

æ  Brazilian-American Citizen born in Rio de Janeiro, Brazil fluent in BRAZILIAN PORTUGUESE, ENGLISH and SPANISH.

 

LANGUAGES

 

I was born in Rio de Janeiro, Brazil. I am Brazilian-American Citizen fluent in BRAZILIAN PORTUGUESE, ENGLISH and SPANISH. I can work for any employer in the US and in Brazil.

 

EDUCATION

 

ü  Universidade Santa Ursula - Rio de Janeiro, Brazil – 48 hours of coursework in Law

ü  Tony Robbins psychology of leadership, negotiation and peak performance

ü  Tony Robbins - Power to Influence,  The Sales Mastery Program

ü  SSPA Certified (Service and Support Professional Association)

ü  Basho Sales Strategy

ü  Strategic Negotiations

ü  Effective Presentation Skills

ü  Precision Selling

ü  Crucial Conversations

 

SSP - Symantec Sales Professional Certifications

Endpoint Security, Information Foundation, Security Management, Enterprise Security

 

SSE - Symantec Sales Expert Certifications

Control Compliance Suite, Endpoint Protection, Security Information Manager, Network Access Control, Mail Security, Enterprise Vault, Backup Exec, VERITAS Cluster Server and Storage Foundation


 

WORK EXPERIENCE

 

 

secureworks.jpg                                           

Information Security Sales Specialist                2011 - Current

Atlanta, Georgia                                  

Duties: Sales of Information Security Services to enterprise accounts. Aim to grow revenues for assigned territory by driving value driven conversations with prospects to identify opportunities for Dell SecureWorks Security Services. Consultative sales model. .

 

 

INDEPENDENT CONSULTANT

Consultant                                                        2010 - 2011

Heathrow, Florida

Duties: Independent Consultant advising small businesses on best IT Security and Governance practices

 

verizon.gif                                       

Security Solutions Sales Specialist          2009

Heathrow, Florida                                  

Duties: B2B Sales of Cybertrust Security Solutions including professional security services, managed security services, risk and compliance solutions, identity and access management solutions and risk intelligence to small and medium sized businesses. Daily activities included prospecting, forecasting, pipeline management, account management, working in a team model which included SEs, other sales specialists and channel partners.

 

symantec.jpg                                                               

Sr. Account Manager            2006 - 2008

Heathrow, Florida                                  

Duties: B2B Sales of Symantec portfolio of security, data storage and systems management solutions and services directly to small, medium and enterprise businesses. Prospecting, forecasting, pipeline management, and sales account management while working in a team model, which included SEs, other sales specialists and channel partners.

 

 

veritas.jpgsymantec.jpg                    

Sr. Sales Rep Latin America         2005 - 2006

Heathrow, Florida                                  

Duties: B2B Sales teaming with field sales, SEs, other sales specialists and channel partners located in Brazil. Sold VERITAS Software storage and systems management solutions and services to SMB and medium businesses located in that country.

                       

veritas.jpg                                                    

Technical Support Engineer                 2003 - 2005 

Heathrow, Florida                                  

Duties: Enterprise technical support of VERITAS NetBackup troubleshooting complex problems in customer s enterprise data storage and backup environments both in Brazil (in Brazilian Portuguese) and the US.

           

raytheon.jpg                                                 

Bilingual QA Engineer                         2000 - 2002

Garland, Texas                                    (contract work)

Duties: Working with Raytheon software engineers, QA managers and Brazilian military officials, I translated the entire SIVAM project from English to Brazilian Portuguese and participated in the development, revision and QA testing of translated GUIs, glossaries, technical and non technical training. Reported functional and cultural applicability to the Raytheon Program Management team.

 

intel.gif                                                                      

Latin America Channel Support               1999 - 2000

Folsom, California                               contract work)

Duties: Motherboard and processors technical support in Brazilian Portuguese to Intel channel partners, resellers, system integrators and Intel sales teams in Brazil.

 

hp.gif                                                

Support Specialist Latin America            1998

Atlanta, Georgia                                   (contract work)

Duties: Technical support for Latin American and Canadian HP employees answering in Brazilian Portuguese, Spanish and English on a variety of day-to-day end user operational issues.

 

ncr.gif                                                                

Systems Administrator                        1998

Atlanta, Georgia                                   (contract work)

Duties: Backup, network hardware and applications reliability support to software developers.


ibmgs.gif    lucent.gif

Systems Administrator                                1997 - 1998 

Atlanta, Georgia                                   (contract work)

Duties: Contracted by IBM Global Services, I supported approximately 3,000 Lucent employees nationwide during the migration of older MS Mail and Unix email platforms to MS Exchange.

 

compusa.gif                                             

Business Systems Integrator                     1997

Atlanta, Georgia                                   (contract work)

Duties: Build-to-order hardware, OS and software configuration of servers, laptops and desktops

 

vanstar.gif                                                 

Systems Integrator                              1996 - 1997

Atlanta, Georgia                                   (contract work)

Duties: Rollout Windows 95 and upgrade hardware and software applications on workstations.

 

prudential.gif                              

QA Assistant                                                    1995 - 1996

Atlanta, GA                                          (contract work)

Duties: I transcribed and edited Quality Assurance terminology logging and documenting NCQA subcommittee meeting s minutes in preparation for and in response to the tri annual NCQA survey of Prudential Healthcare s medical ethics.

 

metlife.gif                           

Technical Support Specialist                     1995

Atlanta, GA                                          (contract work)

Duties: Support of Microsoft OS and Applications to end users.

 

dec.gif                                                                              

Technical Support Engineer                 1994 - 1995

Atlanta, GA                                          (contract work)

Duties: Front line support of DEC systems. Logging support cases documenting problems and dispatching to appropriate field support when needed.

 

gaiu.gif                                               

Database Administrator                              1994

Atlanta, GA                                          (contract work)

Duties: Designed and maintained a Borland Paradox database to support logging and documenting of commercial insurance underwriter’s quotes.

 

homedepot.jpg

UPC Control Specialist                                 1993 - 1994

Atlanta, GA

Duties: At the Home Depot corporate office in Atlanta, Georgia I catalogued POS UPC barcode scanning problems and worked with vendors to solve those.