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Cristiano Alves
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Sr. Information Technology Sales Professional |
Download .pdf
Resume
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Multilingual Sr. Technology Sales Professional with experience in IT Security, Compliance, Managed and Professional Services and Data Solutions with proven ability to sell to enterprise named accounts as well as through channel VARs, LARs and Distributors in the SMB space. Can achieve results independently or collaboratively as part of a team. .
SUMMARY OF
QUALIFICATIONS
|
ü IT
Security Solutions |
ü Portuguese, Spanish |
ü Identity
& Access Mgt |
ü Risk
& Compliance |
|
ü Salesforce, Webex |
ü AE, AM, ISR, Specialist |
ü Target CxO, VP, Director |
ü Account
Management |
|
ü Professional
Security Services |
ü Managed
Security Services |
ü Data Solutions |
ü Consultative
Sales |
æ Proven ability
to uncover needs demonstrating value of the appropriate
fit from solutions portfolio.
æ Prospecting generally to C-Level, VP and Director level audience.
æ Sales and
account management of enterprise named accounts related to Security Solutions,
Governance, Managed and Professional Services as well as Storage Management
software sales such as NetBackup and Storage
Foundation.
æ
Work closely with and support top VARs and channel partners.
æ
Daily
activities including forecasting, financial adjustments, account planning, white space mapping,
business plan presentations, and product training.
æ
Substantial
skills working in a team model including field sales, SE's, other sales
specialists and partners
æ
Easily
grow revenues by up-selling managed security services, professional services
and training to nearly every opportunity closed.
æ
Managed
pipeline constantly above 5X of assigned quota.
æ
Multiple
Awards included top revenue producer, top managed revenue increase, top closer,
top teamwork, along with accolades from peers and customers.
æ
Working
knowledge of sales automation technologies such as Webex, LiveMeeting,
salesforce.com (SFDC), Business Objects, Oracle, Titan
æ
Brazilian-American Citizen born in Rio de Janeiro, Brazil fluent in BRAZILIAN PORTUGUESE, ENGLISH and SPANISH.
LANGUAGES
I was born in Rio de Janeiro, Brazil. I am
Brazilian-American Citizen fluent in BRAZILIAN
PORTUGUESE, ENGLISH and SPANISH. I can work for any employer in
the US and in Brazil.
EDUCATION
ü Universidade Santa Ursula - Rio de
Janeiro, Brazil – 48 hours of coursework in Law
ü Tony
Robbins psychology of leadership, negotiation and peak performance
ü Tony
Robbins - Power to Influence, The Sales Mastery Program
ü SSPA
Certified (Service and Support Professional Association)
ü Basho
Sales Strategy
ü Strategic
Negotiations
ü Effective
Presentation Skills
ü Precision
Selling
ü Crucial
Conversations
SSP
- Symantec Sales Professional Certifications
Endpoint
Security, Information Foundation, Security Management, Enterprise Security
SSE
- Symantec Sales Expert Certifications
Control Compliance Suite, Endpoint
Protection, Security Information Manager, Network Access Control, Mail
Security, Enterprise Vault, Backup Exec, VERITAS Cluster Server and Storage
Foundation
WORK EXPERIENCE
Information Security Sales Specialist 2011 - Current
Atlanta,
Georgia
Duties: Sales of Information Security Services to enterprise accounts. Aim to grow revenues for assigned territory by driving value driven conversations with prospects to identify opportunities for Dell SecureWorks Security Services. Consultative sales model. .
INDEPENDENT CONSULTANT
Consultant 2010 - 2011
Heathrow, Florida
Duties: Independent Consultant advising small businesses on best IT Security and Governance practices
Security Solutions Sales Specialist 2009
Heathrow, Florida
Duties: B2B Sales of Cybertrust Security Solutions including professional security services, managed security services, risk and compliance solutions, identity and access management solutions and risk intelligence to small and medium sized businesses. Daily activities included prospecting, forecasting, pipeline management, account management, working in a team model which included SEs, other sales specialists and channel partners.
Sr. Account Manager 2006 - 2008
Heathrow, Florida
Duties: B2B Sales of Symantec portfolio of security, data storage and systems management solutions and services directly to small, medium and enterprise businesses. Prospecting, forecasting, pipeline management, and sales account management while working in a team model, which included SEs, other sales specialists and channel partners.
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Sr. Sales Rep Latin America 2005 - 2006
Heathrow, Florida
Duties: B2B Sales teaming with field sales, SEs, other sales specialists and channel partners located in Brazil. Sold VERITAS Software storage and systems management solutions and services to SMB and medium businesses located in that country.
Technical Support Engineer 2003 - 2005
Heathrow, Florida
Duties: Enterprise technical support of VERITAS NetBackup troubleshooting complex problems in customer s enterprise data storage and backup environments both in Brazil (in Brazilian Portuguese) and the US.
Bilingual QA Engineer 2000 - 2002
Garland, Texas (contract work)
Duties: Working with Raytheon software engineers, QA managers and Brazilian military officials, I translated the entire SIVAM project from English to Brazilian Portuguese and participated in the development, revision and QA testing of translated GUIs, glossaries, technical and non technical training. Reported functional and cultural applicability to the Raytheon Program Management team.
Latin America Channel Support 1999 - 2000
Folsom, California contract work)
Duties: Motherboard and processors technical support in Brazilian Portuguese to Intel channel partners, resellers, system integrators and Intel sales teams in Brazil.
Support Specialist Latin America 1998
Atlanta, Georgia (contract work)
Duties: Technical support for Latin American and Canadian HP employees answering in Brazilian Portuguese, Spanish and English on a variety of day-to-day end user operational issues.
Systems Administrator 1998
Atlanta, Georgia (contract work)
Duties: Backup, network hardware and applications reliability support to software developers.

Systems Administrator 1997 - 1998
Atlanta, Georgia (contract work)
Duties: Contracted by IBM Global Services, I supported approximately 3,000 Lucent employees nationwide during the migration of older MS Mail and Unix email platforms to MS Exchange.
Business Systems Integrator 1997
Atlanta, Georgia (contract work)
Duties: Build-to-order hardware, OS and software configuration of servers, laptops and desktops
Systems Integrator 1996 - 1997
Atlanta, Georgia (contract work)
Duties: Rollout Windows 95 and upgrade hardware and software applications on workstations.
QA Assistant 1995 - 1996
Atlanta, GA (contract work)
Duties: I transcribed and edited Quality Assurance terminology logging and documenting NCQA subcommittee meeting s minutes in preparation for and in response to the tri annual NCQA survey of Prudential Healthcare s medical ethics.
Technical Support Specialist 1995
Atlanta, GA (contract work)
Duties: Support of Microsoft OS and Applications to end users.
Technical Support Engineer 1994 - 1995
Atlanta, GA (contract work)
Duties: Front line support of DEC systems. Logging support cases documenting problems and dispatching to appropriate field support when needed.
Database Administrator 1994
Atlanta, GA (contract work)
Duties: Designed and maintained a Borland Paradox database to support logging and documenting of commercial insurance underwriter’s quotes.

UPC Control Specialist 1993 - 1994
Atlanta, GA
Duties: At the Home Depot corporate office in Atlanta, Georgia I catalogued POS UPC barcode scanning problems and worked with vendors to solve those.